# Returns _Refined_

An estimated 20-30% of orders are returned, but brands often lack a cohesive approach to mitigate costs while improving end consumer experience.

**Take advantage of Stord’s industry-leading parcel rates and integrated technology for a seamless returns solution.** Now all your orders, inventory, and returns can be seen on one dashboard, paired with a branded custom portal for easy processing.

[Refine Your Returns](https://www.stord.com/get-started)

### Returns are a costly problem and a logistical nightmare for most brands.

### -$10

the net loss a brand incurs on an average $50 order return

#### 68  %

of CONSUMERS WON’T PURCHASE AGAIN AFTER A NEGATIVE RETURNS EXPERIENCE

### Rethink Returns

Your returns solution can’t be an afterthought. End consumers are shopping with returns in mind - often buying multiple sizes or colors to discover what they prefer and sending the rest back.

Your end consumers expect a smooth and free return system so they can shop with confidence. You need a cost effective system that doesn’t hinder your consumer experience while protecting your margins.

### How Stord Return Works

#### Custom Returns Portal

Provide a **branded returns portal** for end consumers to easily start or request returns. No more unclear submissions via emails or painstaking ticket management. Teams and consumers are automatically alerted with necessary updates on the returns process.

#### Complete Visibility

All returns are handled within our **order management system** so you can track and manage your entire inventory across orders, returns, and more through one platform. With a complete digital inventory pool, you are back in control.

#### Parcel Perfect

While returns are a cost center, with Stord’s robust local and nationwide parcel carrier network, your returns will be sent back at the cheapest price possible.

### Total Flexibility

#### Technology-only

Use our technology to submit, route, and print your return labels.

#### Returns-only

Trust Stord to handle the physical returns. Once they are in our fulfillment centers we can send them anywhere you need.

#### Omnichannel

Let us manage your fulfillment and returns - enjoy the benefits of perfect integrations across your entire brand.

#### Relax. Let Stord manage your returns.

[talk to an Expert](https://www.stord.com/get-started)